Privacy policy

1. Introductions
Kenkey Express, a brand under Base Express Foods, ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

2. Information We Collect
We may collect the following types of information when you use our platform:

  • Personal Information: Name, phone number, email address, delivery address, payment details.
  • Transaction Data: Orders placed, payment records, and delivery status.
  • Location Data: Customer location for delivery verification (only within our service radius).
  • Technical Data: IP address, browser type, device information, and cookies.


3. How We Use Your Information
We use your information to:

  • Process and fulfil food orders and deliveries.
  • Provide customer support and communicate order updates.
  • Improve our website and services.
  • Ensure security and prevent fraud.
  • Comply with legal and regulatory obligations.

 

4. Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share information with:

  • Delivery personnel: To fulfil orders efficiently.
  • Payment processors: To facilitate transactions.
  • Legal authorities: If required by law or to protect our rights.

 

5. Data Security
We take appropriate security measures to protect your data; however, no system is entirely immune to risks. We encourage you to safeguard your account credentials and exercise caution when sharing sensitive information.

6. Your Rights
You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data collection.
  • Request details on how we process your information.

 

7. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of the revised terms.

8. Contact Us
For inquiries, contact us at: business@baseexpressfoods.com